Terry Prone is right. The effective use of radio and television will determine whether politicians can deliver a message that will be understood and that will strike a chord with the voter. Along with Ivan Yates and Noel Whelan, the head of Carr Communications was observing the latest focus group assembled by RTE's Week in Politics to be prodded and probed by Frank Luntz. Following up her remarks on the programme in her column in this morning's Irish Examiner she made the following observation:
Voters are busy, preoccupied. Being got-at by texts, mobile phone calls, e-mails, radio programmes, posters, pagers, newspapers and a million other sources of information they may or may not need.
This inundation of data, this constant informational noise, means the three essentials of great communication: that it be interesting, understandable and memorable, are more pivotal than ever.
If a political communication is not all three, it’s going to die on the vine.
Her remarks were prompted by watching Brian Cowen spouting figures and, in particular, Brendan Howlin's use of words like words like “interdict” and “casualised exploratory sexual acts". Whether we political obsessives like it or not, most people will not judge what a politician says by content alone but by the form of words, the use of images and metaphors and whether they are arresting or engaging or connect with the personal concerns of the viewer or listener. Prone reminds us that
TV and radio are delivered in real time, so a listener or viewer who pauses to wonder what “interdicting” means, (because it’s not a word they’ve recently heard over a pint or in the office canteen) loses the rest of the sentence.
So despite all the cutting edge tools like blogs and viral video, which will undoubtedly have some effect, the election will still be decided by the effective use of the traditional mass media. Political parties will have to carefully choose issues and personalise them in such a way that will connect with the voters. There are certain issues that lend themselves to this and a good example can be seen in the report in this morning's Irish Independent which highlights the increasing tax gap between single and double income families.
Other elements in last night's programme are usefully summarised by Cian here. He forgot to mention that immigration emerged as a spontaneous concern of the group early on - not that they were necessarily hostile to immigrants but they did believe there should be a debate about it. I found it interesting that many of the group refused to give the government all that much credit for the economy. It's as if the relatively healthy economy is considered a given and it's now time to move on. There is definitely scope for the opposition to make inroads if the issues are carefully chosen and the message is crafted in a personalistic and appealing way.